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Conflict Management

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1. JBI Evidence Summary: Conflict Resolution in Healthcare Setting: Staff Conflicts

behavior such as violence or bullying in the workplace. 1 (Level 5) • A “Conflict Management Checklist” was proposed by experts as a “diagnostic tool” for the assessment of conflicts in healthcare organizations. The aspects considered are: 1, p.35 (Level 5) - The conflict situation should be defined (the issue; the persons involved; other relevant parties; the history of the conflict) - Identification of organizational factors (working conditions; policies) - Identification of personal factors (...) (personal issues; beliefs and feelings; usual anger management approach) - Self-reflection (use of questions such as “How does my behavior contribute to the dynamics of the conflict?”, and “what elements of the situation I am able and willing to change?”) - Clarification of steps for conflict resolution (such as acknowledge feelings and define the situation in positive terms as a problem that needs a solution). - An expert opinion suggests that while conflict within healthcare teams is inevitable

2020 Covid-19 Ad hoc papers

2. Disclosure of Interests and Management of Conflicts of Interest in Clinical Guidelines and Guidance Statements: Methods From the Clinical Guidelines Committee of the American College of Physicians. Full Text available with Trip Pro

Disclosure of Interests and Management of Conflicts of Interest in Clinical Guidelines and Guidance Statements: Methods From the Clinical Guidelines Committee of the American College of Physicians. One of the hallmarks of a trustworthy clinical guideline or guidance statement is a comprehensive process for disclosure of interests (DOI) and management of conflicts of interest (COIs). The American College of Physicians (ACP) Clinical Guidelines Committee (CGC) aims to disclose all health care (...) -related interests and manage conflicts in a manner that is transparent, proportional, and consistent. Any person involved in the development of an ACP clinical guideline or guidance statement must disclose all financial and intellectual interests related to health care from the previous 3 years. Persons complete disclosures at the start of their participation and are required to update them over the course of their involvement with the CGC, including before each CGC meeting. A DOI-COI Review

2019 Annals of Internal Medicine

3. Reducing healthcare conflict: outcomes from using the conflict management framework. Full Text available with Trip Pro

Reducing healthcare conflict: outcomes from using the conflict management framework. To test a new conflict management framework (CMF) to help staff identify and de-escalate conflict between staff and patients/families.Before/after study that reports staff quality of life, frequency/severity of conflicts and qualitative interviews on using the framework. Data were collected from May 2017 to September 2017.A paediatric oncology department day-patient and 23-bed inpatient ward.A two-stage CMF (...) used by staff during daily handovers to identify and then manage conflict cases with families.Staff found the CMFto be helpful in identifying and de-escalating conflicts. The number of conflicts reported decreased by 64% from baseline to follow-up. Communication regarding conflict identification improved. Reports of staff burn-out decreased between the two time-points (n=55 at baseline, n=31 at follow-up; p=0.001). Scores on compassion and secondary traumatic stress did not change.The CMF

2018 Archives of Disease in Childhood

4. Interactions between a population of fallow deer (Dama dama), humans and crops in a managed composite temperate landscape in southern Sweden: Conflict or opportunity? Full Text available with Trip Pro

Interactions between a population of fallow deer (Dama dama), humans and crops in a managed composite temperate landscape in southern Sweden: Conflict or opportunity? Landscapes composed of agricultural land mixed with forest are desirable since they provide a wide range of diversified ecosystem services, unlike specialized agricultural landscapes, but that creates a trade-off between these land uses since wildlife usually feed on crops and reduce yields. In Nordic countries, where human (...) could be further improved in this case by adopting additional management strategies. In general our study confirmed the economic feasibility of this particular mixed land management.

2019 PLoS ONE

5. Applying Conflict Management Strategies to the Pediatric Operating Room. (Abstract)

Applying Conflict Management Strategies to the Pediatric Operating Room. Effective communication is essential in today's health care environment, and poor communication can lead to conflict among health care providers. Differences in cultures and beliefs can further incite conflict among health care team members, families, and patients. Pediatric patient care has a higher potential for conflict because decision-making responsibilities are shared among patients, parents/guardians, and clinicians (...) . It is important to understand the phases and types of conflict because each conflict situation requires a different approach to optimize management. Equally important is an understanding of styles used by individuals to manage conflict. The Thomas-Kilmann Conflict Mode Instrument and the Dutch Test for Conflict Handling are 2 validated tools used to assess conflict management styles. The different styles include competing/forcing, collaborating/problem solving, compromising, avoiding, and yielding

2019 Anesthesia and Analgesia

6. Conflicts of interest disclosure forms and management in critical care clinical practice guidelines. (Abstract)

Conflicts of interest disclosure forms and management in critical care clinical practice guidelines. Trustworthy clinical practice guidelines (CPGs) require identification and careful management of conflicts of interest (COIs) among all participants in the guideline development. Furthermore, COIs are more common than anticipated. However, there are no universally accepted methods to identify and manage COIs.To describe and summarize the current COI disclosure forms and management policies (...) in selected critical care professional societies that develop high-impact CPGs. In addition, we aim to provide suggestions to guideline developers on how to identify and manage different types of COIs.We searched PubMed and MEDLINE for CPGs published between 2013 and 2018 in English language and addressed general critical care topics. We then ranked the CPGs according to the numbers of citations and selected the first five critical care professional societies that sponsored the guidelines. We obtained

2018 Intensive Care Medicine

7. The effect of domestication on post-conflict management: wolves reconcile while dogs avoid each other Full Text available with Trip Pro

The effect of domestication on post-conflict management: wolves reconcile while dogs avoid each other Highly cooperative social species are expected to engage in frequent reconciliation following conflicts in order to maintain pack cohesiveness and preserve future cooperation. By contrast, in social species with low reliance on cooperation, reconciliation is expected to be less frequent. Here, we investigate the pattern of reconciliation in four captive wolf packs and four captive dog packs. We (...) provide evidence for reconciliation in captive wolves, which are highly dependent on cooperation between pack members, while domestic dogs, which rely on conspecific cooperation less than wolves, avoided interacting with their partners after conflicts. Occurrence, intensity, latency, duration and initiation of wolf reconciliations appeared to vary as a consequence of a compromise between the costs (e.g. risk of further aggression) and the benefits (e.g. restoring relationship with opponents

2018 Royal Society Open Science

8. Conflict management strategies in coping with students’ disruptive behaviors in the classroom: Systematized review Full Text available with Trip Pro

Conflict management strategies in coping with students’ disruptive behaviors in the classroom: Systematized review Classroom management is leading the class by setting the class schedule, organizing the procedures, supervising the learners' progress, and predicting and solving their problems. Students' disruptive behaviors and classroom management are the most important challenges and concerns of the teachers. The current review aimed to analyze the classroom management techniques (...) in dealing with students' disruptive behaviors were included in conflict management strategies, which were classified into three categories, i.e. cooperative and problem solving strategies, avoidance strategies and punishment strategies. Moreover, the studies mostly emphasized the use of cooperative and problem solving strategies, and the most highlighted methods were making effective mutual communication with students to correct their negative behavior, training and preparing the teachers for dealing

2018 Journal of advances in medical education & professionalism

9. Survey datasets on the influence of conflict management strategies on academic staff productivity in selected public universities in Nigeria Full Text available with Trip Pro

Survey datasets on the influence of conflict management strategies on academic staff productivity in selected public universities in Nigeria The article presented data on the influence of conflict management strategies on productivity of Academic Staff of selected public universities in Nigeria. A total of 368 copies of questionnaire were administered to the academic staff of selected three (3) Public Universities in the South-West Zone of Nigeria and 325 copies were returned and deemed usable (...) . This represents a response rate of 88.32%. Emphasis was laid on the year of establishment of the selected universities based on the fact that over the years, these universities are likely to have been exposed to conflicts and the strategies for managing them. The study adopted the quantitative approach with a descriptive research design to establish trends related to the objectives of the study. The questionnaire used for this study was adapted from the work of Rahim (2002) [4]. The population of this study

2018 Data in brief

10. Developing Organizational Competences for Conflict Management: The Use of the Prisoner's Dilemma in Higher Education Full Text available with Trip Pro

Developing Organizational Competences for Conflict Management: The Use of the Prisoner's Dilemma in Higher Education Interpersonal relationship require sophisticated competences of cohabitation. However, the availability of training tools to develop conflict management skills is limited and problematic. The prisoner's dilemma game (PDG), the most widely known example of game theory, a nonzero-sum game, has been used, in higher education, to provide students with an opportunity of active (...) learning and for understanding counterintuitive concepts. It creates a condition of emotive, moral and decisional conflict in and between agents. This paper presents a case-study in higher education in which PDG was proposed to enhance organizational competences for conflict management, according to the psychoanalytic approach to organizational studies. The study aims to explore: (1) the significant characteristics of PDG used in an affective-emotional key in higher education; (2) the learning outcomes

2018 Frontiers in psychology

11. Understanding Conflict Management Styles in Anesthesiology Residents. (Abstract)

Understanding Conflict Management Styles in Anesthesiology Residents. Successful conflict resolution is vital for effective teamwork and is critical for safe patient care in the operating room. Being able to appreciate the differences in training backgrounds, individual knowledge and opinions, and task interdependency necessitates skilled conflict management styles when addressing various clinical and professional scenarios. The goal of this study was to assess conflict styles in anesthesiology (...) residents via self- and counterpart assessment during participation in simulated conflict scenarios.Twenty-two first-year anesthesiology residents (first postgraduate year) participated in this study, which aimed to assess and summarize conflict management styles by 3 separate metrics. One metric was self-assessment with the Thomas-Kilmann Conflict Mode Instrument (TKI), summarized as percentile scores (0%-99%) for 5 conflict styles: collaborating, competing, accommodating, avoiding, and compromising

2018 Anesthesia and Analgesia

12. Management of financial conflicts of interests in clinical practice guidelines in Germany: results from the public database GuidelineWatch Full Text available with Trip Pro

Management of financial conflicts of interests in clinical practice guidelines in Germany: results from the public database GuidelineWatch The reliability of clinical practice guidelines has been disputed because guideline panel members are often burdened with financial conflicts of interest (COI). Current recommendations for COI regulation advise not only detailed declaration but also active management of conflicts. To continuously assess COI declaration and management in German guidelines we (...) , but abstentions were either not practiced or not documented, whereas in 7% partial abstentions and in 2% complete abstentions were documented. Two thirds of the guideline drafts (67%) were not externally reviewed via a public website.COI are usually documented in detail in German guidelines of the highest methodological level. However, considerable improvement is needed regarding active management of COI, including recruitment of independent experts for guideline projects, abstention from voting

2018 BMC medical ethics

13. Shared decision making and decisional conflict in the Management of Vestibular Schwannoma: a prospective cohort study Full Text available with Trip Pro

Shared decision making and decisional conflict in the Management of Vestibular Schwannoma: a prospective cohort study Patients with vestibular schwannomas (VS) are faced with complex management decisions. Watchful waiting, surgical resection, and radiation are all viable options with associated risks and benefits. We sought to determine if patients with VS experience decisional conflict when deciding between surgery or non-surgical management, and factors influencing the degree of decisional (...) conflict.A prospective cohort study in two tertiary ambulatory skull-base clinics was performed. Patients with newly diagnosed or newly growing vestibular schwannomas were recruited. Patients were given a demographic form and the decisional conflict scale (DCS), a validated measure to assess the degree of uncertainty when making medical decisions. The degree of shared decision making (SDM) experienced by the patient and physician were assessed via the SDM-Q-10 and SDM-Q-Doc questionnaires, respectively

2018 Journal of Otolaryngology - Head & Neck Surgery

14. Adaptive co-management of conservation conflicts – An interactional experiment in the context of German national parks Full Text available with Trip Pro

Adaptive co-management of conservation conflicts – An interactional experiment in the context of German national parks Social-ecological systems are characterized by complexity, uncertainty, and change. Adaptive co-management may help to improve adaptability and resilience and to develop 'no-regret strategies' for a sustainable management. It is a dynamic, inductive, and self-organized process based on social learning and collaboration. In this regard, conservation conflicts, conflicts (...) . We examined conservation conflicts in the context of three German national parks, where we triggered interaction between 68 stakeholders in nine moderated focus groups. These were recorded and analyzed. Stakeholders discussed similar conflict issues and conflict management suggestions. Subsequently, we conducted a literature synthesis, resulting in 13 adaptive co-management characteristics, and analyzed concurrencies between these and stakeholders' management suggestions. Management suggestions

2018 Heliyon

15. An empirically grounded agent based model for modeling directs, conflict detection and resolution operations in air traffic management. Full Text available with Trip Pro

An empirically grounded agent based model for modeling directs, conflict detection and resolution operations in air traffic management. We present an agent based model of the Air Traffic Management socio-technical complex system aiming at modeling the interactions between aircraft and air traffic controllers at a tactical level. The core of the model is given by the conflict detection and resolution module and by the directs module. Directs are flight shortcuts that are given by air controllers (...) a flight trajectory has been made conflict-free, the model searches for possible improvements of the system efficiency by issuing directs. We give an example of model calibration based on real data. We then provide an illustration of the capability of our model in generating scenario simulations able to give insights about the air traffic management system. We show that the calibrated model is able to reproduce the existence of a geographical localization of air traffic controllers' operations. Finally

2017 PLoS ONE

16. France's Mediator disaster: creating awareness around conflicts of interest

, to the detriment of patients and public health (1). Transparency regarding conflicts of interest as a solution to the crisis During 2011, two parliamentary commissions led by the Senate and the National Assembly concluded that legislation on personal financial interests was not being applied nor was it effective (1). The members of parliament proposed the prevention and management of conflicts of interest as a solution to the public’s crisis of confidence in drugs and healthcare stakeholders. The Minister (...) , patient confidence and quality of care? Many professionals seem to feel that measures involving transparency and management of conflicts of interest do not concern them (1,5). Many of them have not changed their working practices and accept, or even expect, personal financial interests (e)(6,7). Some cause for hope Nevertheless, there is some tangible progress. The French "Transparency in Public Health" database, despite its limitations, provides information on the monetary value of benefits

2020 Prescrire

17. Identifying and Managing Nonfinancial Conflicts of Interest for Systematic Reviews

Francisco, CA George D. Lundberg, M.D. The Lundberg Institute Los Gatos, CA vi Identifying and Managing Nonfinancial Conflicts of Interest for Systematic Reviews Structured Abstract Objectives. Systematic reviews of comparative effectiveness topics are increasing in number, and groups including the Institute of Medicine emphasize the importance of attention to financial conflicts of interest. Little guidance exists, however, on how to manage the risk of bias for systematic reviews (SRs) from (...) nonfinancial conflicts of interest (NFCOI) such as strongly held beliefs, personal relationships, and desire for career advancement. Our objective was to provide practical guidance on ensuring adequate clinical or content expertise while maintaining independence of judgment on SR teams by (1) defining NFCOI as it applies to SR teams, (2) developing guidance and an instrument, supported by examples, on to identify, characterize, and manage NFCOI, and (3) improve transparency of judgment regarding NFCOI

2013 Effective Health Care Program (AHRQ)

18. myCOPD for self-management of chronic obstructive pulmonary disease

myCOPD for self-management of chronic obstructive pulmonary disease myCOPD for self-management of chronic obstructive pulmonary disease Medtech innovation briefing Published: 1 April 2020 www.nice.org.uk/guidance/mib214 pathways Summary Summary • The technology technology described in this briefing is myCOPD. It helps people with chronic obstructive pulmonary disease (COPD) to manage their symptoms and reduce the number of healthcare visits they need. It also helps the healthcare professionals (...) to use their inhalers • make a self-management plan, to help people understand when to take their medications • cross-check prescribed medication, to identify any potential conflicts • conduct a COPD assessment, so that people can track their symptoms and learn how to control them better. • provide access to an online 6-week pulmonary rehabilitation course, consisting of an incremental exercise programme and education sessions to help promote self-management. People using myCOPD can give healthcare

2020 National Institute for Health and Clinical Excellence - Advice

19. Managing the conflicts between private interests and public responsibility

Managing the conflicts between private interests and public responsibility Managing the conflicts between private interests and public responsibility - The BMJ ---> The Global Fund partnership is an important mechanism for transferring funds from national, multilateral, and private donors to low and middle income countries to assist in the fight against AIDS, tuberculosis, and malaria. Most of the Global Fund’s contributions come from governments, although there has long been private sector (...) interest in engagement with the Fund for the benefits this might bring them. [1] Since the global financial crisis of 2008, the Global Fund has experienced difficulty in sustaining the flow of donor funds, despite the continuing burden of disease associated with these three diseases. Initiatives by the Global Fund to attract corporate funding inevitably raise important questions regarding conflicts between private interests and public responsibility. The most recent instance is the Global Fund’s

2018 The BMJ Blog

20. Managing Chronic Cough as a Symptom in Children and Management Algorithms: CHEST Guideline and Expert Panel Report

Managing Chronic Cough as a Symptom in Children and Management Algorithms: CHEST Guideline and Expert Panel Report Journal Pre-proof Managing Chronic Cough as a Symptom in Children and Management Algorithms: CHEST Guideline and Expert Panel Report Anne B. Chang, PhD, John J. Oppenheimer, MD; FCCP, Richard S. Irwin, MD, Master FCCP, on behalf of the CHEST Expert Cough Panel PII: S0012-3692(20)30325-1 DOI: https://doi.org/10.1016/j.chest.2020.01.042 Reference: CHEST 2916 To appear in: CHEST (...) Received Date: 8 November 2019 Revised Date: 11 December 2019 Accepted Date: 9 January 2020 Please cite this article as: Chang AB, Oppenheimer JJ, Irwin RS, on behalf of the CHEST Expert Cough Panel, Managing Chronic Cough as a Symptom in Children and Management Algorithms: CHEST Guideline and Expert Panel Report, CHEST (2020), doi: https://doi.org/10.1016/j.chest.2020.01.042. This is a PDF file of an article that has undergone enhancements after acceptance, such as the addition of a cover page

2020 American College of Chest Physicians

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